Support

Get in touch. Email support@richandjoyful.com and we answer within two business days.

How is the Joy Return score calculated?

Every score from 0–100 combines three things you chose: how the purchase felt (50%), whether it has lasting value (30%), and how it aligns with your ranked Life Pillars (20%). Tap any score in the app to see its exact breakdown.

Does Rich & Joyful connect to my bank?

No, by design. Add purchases by hand in seconds, scan a receipt, or import a CSV from your bank (Pro).

Does my money actually move into Joy Funds?

No. Joy Funds are virtual: the app tracks amounts so you can see progress, but it never holds or transfers money.

How do I cancel my subscription?

Subscriptions are managed by Apple: Settings → your name → Subscriptions → Rich & Joyful Pro → Cancel. You keep Pro until the end of the paid period, and all your data remains readable and exportable afterwards.

How do I export or delete my data?

In the app: Settings → Export data (CSV/JSON), or Settings → Delete All Rich & Joyful Data. Deletion is immediate and irreversible.

Where is my data stored?

On your device. See the Privacy Policy: we collect nothing.

Something else? Write to support@richandjoyful.com and include your iOS version. Never include financial details in email.